TotalCare+ by IDC Communications is a premium mobile phone warranty program built to keep you protected beyond the basics. It combines extended coverage with unique features you won’t find in other plans, giving you confidence no matter what happens to your device. From unexpected damage to manufacturer issues, TotalCare+ ensures your phone stays in top shape – so you can focus on staying connected.
Total care+ COVERAGE BENEFITS
Extended Manufacturer Warranty
Ensures that if a product fails due to a manufacturing fault after the standard warranty period, it will be repaired or replaced at no extra cost.
Physical/Liquid Damage Coverage
This coverage ensures your device can be repaired or replaced even if it’s damaged by impact or exposure to liquids.
Free Screen Protector
Keeps your display in top condition while preserving touch sensitivity and clarity. Includes installation.
Screen Protector Replacement
Free replacements if your screen protector gets damaged.
Data Transfer
We’ll move your contacts, photos, apps, and other important information from your old device to your new one.
Loaner Device
Provides you with a temporary replacement phone at no cost while yours is being repaired or serviced.
No Deductible
You won’t pay anything out of pocket when making a claim. Repairs or replacements are fully covered, so you get the protection you need without any surprise costs.
TotalCare+ PLANS
TotalCare+ CLAIMS PROCES
Filing a claim through TotalCare+ is a simple process. Follow the link below and answer a few short questions to begin your claim.